Right of withdrawal for the Consumer

.1 If the Customer is also a Consumer, he can exercise the right of withdrawal without any penalty and without specifying the reason by returning all or part of the Products purchased to the Seller within 14 days from the date of receipt of the goods or, in the case of multiple goods ordered by the Customer through a single order and delivered separately, from the day on which the last ordered product is received.

.2 It is sufficient for the Customer to communicate to the Seller the desire to exercise the return by accessing the site https://belle-arti-de-micheli.shipping-portal.com/rp/, opening a ticket in the section “Return Procedure” and indicating for each item to be returned: order number, invoice/order date, item code, quantity and reason for the return.

.3 In order for the return to be accepted by the Seller, the Products must be returned within the peremptory deadline of 14 (fourteen) days from the date on which the Customer communicated to the Seller that he wishes to make the return by sending the return form. returned and in compliance with all the conditions set out below:

- the Products must be returned complete with all original packaging (boxes, accessories, tags, protections, etc.);

- the Products must be accompanied by the purchase receipt;

- the Products returned by the Customer must not have been opened, used or damaged, but may have been manipulated and inspected to establish their nature and characteristics;

- any damaged Products being returned must be returned as received by the Customer, without the Customer subjecting them to modifications, manipulation or attempts at repair.

.4 In the event of withdrawal, the Customer will be refunded all payments made to the Seller, according to the payment methods chosen for the purchase, with the exception of the following expenses which will remain the responsibility of the Customer:

- initial costs incurred for shipping the Purchase Order;

- expenses relating to the return of goods;

- any expenses incurred for cash on delivery.

In case of withdrawal, shipping costs are borne by the Customer.

The refund will be made, without undue delay, within 14 days of receipt of the returned Products and after verification of their integrity by the Seller.

The shipment,