HOW TO BUY OUR PRODUCTS
Buy our products is very simple ... it will be enough to find the desired product through the search field, or by filtering the appropriate categories and once inserted the desired amount, click on "add to cart". For multiple purchases, our system will bring them together and you will receive a single shipment neck. All costs related to packaging and shipping are clearly stated in each advert, always remember that paying the paypal circuit with all credit cards / poste pay, fulfillment / shipping will be extremely faster !! on average 12-36 hours.
After making a purchase with us, you will be updated in real time on the status of processing of the order, upon receiving the payment, preparing the package and shipping. We report the tracking code in the order details to trace the shipment and direct contact with an after-sales operator for all the information you might need.
VAT AND BILLING
Shipping is always accompanied by a receipt or INVOICE if rihiesta when ordering and compiled with data supplied by you. The documents will be included inside the package or sent by email. At the time you are asked to fill out all the fields required by the system, then enter all of the data by adding the tax code and / or VAT. WARNING: We are not responsible for any errors on the data provided by you and with the confirmation of purchase at our store we consider you informed of what is listed. Under no circumstances are invoices issued after the shipment of the material.
PRICES AND AVAILABILITY
Pricing and availability indicated in the catalog are subject to depletion of stocks and are subject to change without notice. By submitting the order form you will receive an automatic e-mail with the order confirmation. This e-mail has the sole purpose of notifying the receipt of the order. Given the particular rapidly changing market, it is possible that some offers or articles, are in the meantime sold or have suffered changes in features or price. We may in this case to contact you as soon as possible to change the order (without penalty for both parties) or possibly propose a product or an alternative price. All prices include taxes and refers to each piece. The images shown are quite indicative and may also differ significantly from the product actually available.
SPECIAL OFFERS AND GIFTS
Offers, discounts or gifts are not cumulative. Special offers are subject to availability and may be in promotional packs (box, manuals, etc.) The gift is not in any case be replaced.
RIGHT OF WITHDRAWAL
The consumer is not satisfied with the goods is allowed to return it and get the same replacement or refund of the price paid with the exception of transport costs (both for sending and for the restitution THE CUSTOMER ALWAYS LOAD) (Act 50 / 1992), by communicating this intention by registered mail within 10 days of receipt of the package. Communication can also be sent by fax, provided that the decision to exercise the right of withdrawal is confirmed by registered letter with return receipt within 48 hours. The registered letter must contain a copy of our receipt and / or our invoice.
As per art. 5 paragraph 3 of DGLS mentioned are excluded from the right of withdrawal: the articles created or produced or custom-built and customized to user specifications, the amounts for products sent sealed and open dall'utente.Gli purchases of less than € 20.00 .the right of withdrawal also does not apply to the customer who buys for purposes related to their work (eg: instrumental use, resale etc.), and who therefore communicate to the Supplier his VAT number. For hardware products, if the package is open, it is refunded the cost of the item minus (-) 15% of the same value by right of kings storage
All returns must be authorized by our customer service, which issues an authorization number to return (RMA). Everything should be sent back in original packaging and seamlessly, to the following address: Fine Arts paint factory. - Via Parente 27-73042 Casarano (LE). For internal organizational reasons they are not accept returns without the authorization number. Refunds are made, as required by law, as soon as possible but within a maximum period of 30 days from receipt of the returned goods.
With reference to the provisions of the Decree. 196/2003, regarding the protection of confidentiality in the handling of personal data, we hereby wish to inform you that the personal information you provide, or tape recordings and / or acquired during our activities, can be processed with or without by electronic means, in accordance with the aforementioned law, for the institutional purposes of our business, and in particular to implement a service or one or more contractually agreed operations for the execution of obligations under applicable laws or regulations . The owner of the data handling, in compliance with Legislative Decree. 196/2003 is Maria Giovanna De Micheli, the data will be stored at our operating headquarters, at the following address: Via Parente, 27-73042 Casarano (Le) Italy, for the time prescribed by law; the treatment of the data provided or otherwise acquired during our activity may also be carried out by subjects who have been granted the right to access your personal information by law or secondary legislation and / or Community. at any time you may request the modification or cancellation of the aforementioned data.
In the case of the exclusive competence of the nearest judicial authority in Casarano (LE).